Computer Support Technician

The Computer Support Technician Certificate prepares students not only for careers involving data, voice and video communication, and network administration, but also to operate today’s computer hardware, communication networks, and operating system software. Several courses in the program utilize the Cisco Networking Academy Curriculum and will prepare students for the Cisco Certified Networking Associate (CCNA) Certification Examination. Preparation for additional certifications (Microsoft Certified Systems Associate [MCSA], Linux Professional Institute [LPI], etc.) is available through this curriculum. The certificate may be applied to the AAS in Information Technology - Network Technology Emphasis or may be used as one of the technical disciplines required for the AAS in General Technology. CIT 2003 - CIT Internship  is available for students interested in improving their technical skills and making contacts within the industry.

Program Learning Outcomes

• Develop an awareness of the social and economic factors that affect the necessity for and security of information technologies in the modern world

• Demonstrate the knowledge and skills necessary to configure, maintain and troubleshoot standard computing hardware, software and operating systems

• Develop the skills necessary to demonstrate knowledge of routing, switching, network applications, protocols, and services.

• Demonstrate the skills necessary to design and implement a modern, efficient and sustainable computer network and to perform network administration, management, and security activities

• Demonstrate knowledge of emerging trends and the ability to solve real-world problems within the information technology field.