Computer Support Associate, Certificate of Proficiency

The Computer Support Associate Certificate of Proficiency is designed for students to learn the fundamental skills of computer hardware and software repair. Students will learn basic skills in network technologies and equipment, tools and techniques for personal computer repair, managing routing and switching technology, and basic network wiring and physical layer technologies for an entry level position in computer systems administration. This degree is stackable with other certificates and degrees offered allowing completion of additional degrees in Network/Systems Administration. Upon completion of this certificate of proficiency, graduates will be prepared to take the industry certification exam, CompTIA A+. Students completing this degree are prepared for an entry position as a computer repair technician or Linux System Operator.

Program Learning Outcomes

• Develop an awareness of the social and economic factors that affect the necessity for and security of information technologies in the modern world

• Demonstrate the knowledge and skills necessary to configure, maintain and troubleshoot standard computing hardware, software and operating systems

• Develop the skills necessary to demonstrate knowledge of routing, switching, network applications, protocols, and services.

• Demonstrate knowledge of emerging trends and the ability to solve real-world problems within the information technology field